Environmental comms: The power of emotion, non-stories and…Air Wick?

Communicating is what I do in my job, I’m the Cabot Institute Coordinator and I have a responsibility for looking after the website, blog and Twitter account, creating the weekly newsletter and running the Cabot Press Gang – a group of postgraduates at the University of Bristol who are keen to improve their communication skills in the context of environmental research by blogging and writing press releases.

A week ago I had the pleasure in attending Communicate, an environmental communications conference run by Bristol Natural History Consortium.  I always look forward to attending Communicate and this year has to be one of the best years yet proven by the emotive tears, the curious addition to the goody bags and some excellent talks by some of the best environmental communicators in the UK.

The non-story of climate change

George Marshall.  Image credit Rutgers

One of the first speakers to take to the stage at Communicate was George Marshall, a fantastic speaker and co-founder of the Climate Outreach and Information Network (COIN).   George said that we need data, graphs, numbers and logic to help demonstrate our social values, metaphors, experiences and stories.  Stories are socially conveyed and climate change is conveyed by members of the public from narratives that they have heard.

However there is the idea of a non-story, stories we haven’t perceived to be stories, but they exist in their own right.  Climate change is full of non-stories as it is a subject that is outside the boundaries of what is appropriate to talk about.  If you mention climate change to Joe Bloggs on the street, how long does that conversation last for?  Probably not that long.  George pointed out examples like people who have children are less likely to talk about climate change and young women are less likely to talk about it than young men.

George asked how we challenge the non-story or ‘the silence’?  Unfortunately climate change narratives compete with each other. Climate change is the perfect problem as it is distant in time and place, uncertain, costly and unprecedented.

One of the things that stood out for me in George’s talk was when he asked if the perfect problem is a generated narrative? When looking at a list of who or what will be harmed by global warming, people always put themselves at the bottom of the list and put future generations and plants and animals at the top.  George said that climate change is cognitively and emotionally challenging so we generate and share narratives that enable us to reject it, ignore it or shape the issue in our own image.

Image from Collateral Damage

George also pointed out that the most compelling stories contain enemies with intention to cause harm.  For example, if you put North Korea as the sole causers of climate change we would look at this issue very differently.  The story of climate change is in search of an enemy.  Environmental organisations are guilty of blaming ‘enemies’ such as oil companies and Rupert Murdoch for climate change.  But climate change doesn’t have an enemy, we’re not deliberately setting out to destroy the planet, we just want to ensure we can live and our families can survive.

George asked if we could write a new narrative and stated that we need stories about empathy and cooperation, positive visions, reinforcing shared values, identity and most importantly love.  Doing something for the love of it is a valuable lesson in environmental comms.  We may not love the same thing but we have a shared value of loving. So we should probably target audiences based on the things they love and care about most.

Emotive tears – when communicating gets personal

After hearing George’s talk about the importance of love and empathy and personalising an environmental message in communications, I was reminded again of this importance during a very special talk by Steve Micklewright of Birdlife Malta and the very brave Ruth Peacey, who has worked on a variety of nature programmes for the BBC but had travelled to Malta to film a campaign against spring bird hunting.

During their talk titled the ‘Massacre of Migration’ they showed several films, featuring Chris Packham, of the devastating effects of hunters on Malta who shoot down migrating birds.  The films were heartbreaking and those involved with the films were brave when up against some very threatening behaviour. One film featuring Chris Packham crying because he was so distressed at the awfulness of the situation he had found himself to be in, was so emotive that the whole conference room started welling up.  Even the chair of the conference shed a tear as he too was touched by this emotively communicated message.

We all felt something in that room, because we all love nature and the environment.  We were all touched by Chris Packham’s tears because he was communicating about something he loved.   Ruth summed up the talk by saying that there is always an excuse not to do something and sometimes you have to be brave and take a risk when communicating.  She also pointed out that there are lots of media channels out there to get your message across including TV and online and not to limit yourself to the big four (BBC1, BBC2, ITV, Channel 4).  What I learnt was to communicate with heart and soul and I hope we can start to embed some of this into some of Cabot’s communications outputs during 2015 when we celebrate Bristol as European Green Capital.

The curious incident of the Air Wick freebie

The Air Wick in my goody bag…

One last thing that really stood out at the conference was a peculiar freebie in my goody bag.  An Air Wick.  I was perplexed.  I looked at this and my first impressions were ‘well that’s not very environmentally friendly is it!’.  What was this plastic container of chemicals doing in my bag?  It was a good icebreaker at the tables, we all came up with theories ranging from ‘maybe we smell’ to ‘it must have something to do with National Parks’.  That last comment was as close to the truth as we could have got.  Kathryn Cook of National Parks UK took to the stage and told us it was their Air Wick product.  So how and why does a nature based organisation team up with a big brand?

Kathryn explained that collaborating with brands can help raise money to do the things that will help the environment.  Engaging with brands who are already affiliated with what you do only lets you target your usual audience.  However, engaging with new brands helps you to reach new audiences who don’t engage with you normally.  Kathryn found it challenging to convince her Board to link with a brand and that it was also difficult to manage expectations; adopt a truly collaborative working process; and keep up with the pace of working with a commercial company.

By working with Air Wick, the National Parks UK have had an income valued at £100,000 and outreach has been three quarters of UK adults who would have seen the TV ad campaign amongst other communications outlets.  Since working with Air Wick, numerous organisations have approached them to collaborate including Halfords, Biffa, Esso, BP, Cotswolds and Disney but whichever organisations they choose to work with must convince them that they meet up with their ethics and be as sustainable as possible.

Kathryn finished by saying that environmental communicators won’t speak to new audiences through fluffy nice organisations because they don’t communicate to other larger audiences.  Kathryn felt that you need to engage with the more corporately inclined companies to reach those new audiences who won’t usually engage with you.

Although I wasn’t sure how I felt about National Park’s affiliation with a chemical group, I was impressed by their bravery and tenacity to do something a little bit different to save themselves and the natural beauty of the UK.

One quote stuck in my mind during that conference.  Environmental comms guru Ed Gillespie said that if we’re not p*ssing anyone off then we’re not changing anything.

Too true.

———–
This blog was written by Amanda Woodman-Hardy, Cabot Institute Coordinator, University of Bristol.  Follow @Enviro_Mand

Further reading

You can read more about George’s thoughts in his recent book Why are our brains hard-wired to ignore climate change.

Pearls of wisdom: The importance of knowledge exchange when facing environmental uncertainty

Dame Pearlette Louisy at the Living
at the Sharp End of Environmental
Uncertainty Conference, Bristol, 17
July 2014. Image credit: Amanda
Woodman-Hardy
On 17 July 2014, Dame Pearlette Louisy, Governor-General of Saint Lucia, came to the University of Bristol to give a keynote talk on the challenges and strategies on environmental uncertainty from Saint Lucia and the Caribbean.  Her visit marked the start of a Cabot Institute funded conference at the university, Living at the Sharp End of Environmental Uncertainty, where members of Small Island States (SIS) came together with academics and stakeholders to thrash out the problems facing SIS in a world of global environmental uncertainty.  This blog post captures some of the key points from Dame Pearlette’s talk.

Defining environmental uncertainty

 
Defining ‘environmental uncertainty’ is a tricky prospect.  What does the term actually mean?  It’s embedded into the Cabot Institute’s strapline of ‘Living with environmental uncertainty’ but it can be hard to define.  Dame Pearlette felt there were two principle components to ‘environmental uncertainty’ – a lack of knowledge and a lack of knowledge about how an environmental system will change in the future. 

Environmental challenges in the Caribbean

 
Hurricane Tomas, 2010. Image credit: Ryder Busby
The challenges facing the Caribbean are strongly based around environmental uncertainty.  It is an area highly prone to devastating natural disasters like hurricanes, earthquakes, landslides and volcanoes.   Being a small geographical area its vulnerability is increased especially as its dependence on tourism and agriculture for income can ruin its resilience by the occurrence of one natural event.  The limited capacity to develop, coupled with limited human resources and a fragile ecosystem means that the Caribbean’s ability to implement disaster risk reduction is relatively low.
One of the key things that stood out for me in Dame Pearlette’s talk was that the locals are noticing the effects of climate change already.  A little rhyme they use about the hurricance season goes like this:

June – Too Soon
July – Standby
August – You must
September – Remember

October – It’s all over

What is shocking is that hurricane season now lasts six months (June to November) leaving communities on tenterhooks for half of the year.  Comparing this to the old rhyme, it is clear to see that this is a much longer season than it used to be.
Sadly communities in the Caribbean are particularly vulnerable to all sorts of environmental impact.  Those living on reclaimed land or at sea level are prone to flooding by high water tides.  Communities also rely heavily on coastal and marine resources leaving them vulnerable when these are damaged by environmental events.  There is also the problem of getting insured in the Caribbean.  The islands are classified as high risk which has led to very high insurance premiums for people who can ill afford them.  This has led to communities not redeveloping after disasters.

Disaster management in the Caribbean

 
Haiti after Hurricane Tomas had passed through.
Image credit: DVIDSHUB
Caribbean disaster management is difficult as the people who live there cannot manage disaster responses by themselves.  However there are fantastic organisations across the Caribbean who are key to managing risk and are helping to build a resilient and sustainable future:

 

Dame Pearlette was keen to point out that enhanced international cooperation is needed if we are to improve sustainable development in the Caribbean region.  

New approaches to Saint Lucia’s landslide problem

 
Saint Lucia is volcanic in origin and it has steep slopes. Most flat land there is situated in a narrow belt, which is where most settlement is located.  Hurricane Tomas hit Saint Lucia in 2010 and it had a large impact on the community and its financial health.  Two years later there was a landslide on the main arterial road Barre de L’Isle.  This cut the island in two and caused substantial damage to infrastructure, buildings, the East Coast Road, slopes and water catchments including the Roseau Dam which collected a lot of silt.  Saint Lucia are still trying to desilt the dam which is causing water shortage problems this year. 
It is particularly difficult to reforest slopes after landslides as all the soil is swept away leaving bare rock.  Landslide disaster risk is increasing and new approaches to designing and delivering landslide risk reduction measures on-the-ground are urgently needed.  In response to that challenge, researchers at the Cabot Institute developed a novel methodology, Management of slope stability in communities (Mossaic), the vision for which is to provide low cost, community-based solutions, such as low cost drains and other related measures to reduce landslide hazard.  
 
You can read more about how the Cabot Institute has been working with St Lucia on this poster and this powerpoint presentation

Strategies for the Saint Lucia government

 
Dame Pearlette outlined some key strategies that Saint Lucia is implementing to improve its resilience to natural hazards and environmental uncertainty including a climate change adaptation policy; a strategic programme for climate resilience; a special programme on adaptation to climate change; a pilot programme for climate resilience; and a national environmental education policy and strategy.
However there is one key challenge and that is of funding. Saint Lucia has debts and what is troubling is that it is now difficult to borrow because lenders are not sure of Saint Lucia’s ability to pay their loans back which means the country continues to depend on external assistance of NGOs.  Although not an ideal situation, there is interesting work being funded by NGOs.  One such NGO is UNDP who are working with communities to achieve environmental sustainability with emphasis on the poor to build capacity.

Education for sustainable development – the future of environmental management?

 
At the end of Dame Pearlette’s talk, she shared her thoughts on the best way forward.  She strongly felt  that Education for Sustainable Development (ESD) is the best way to bring about environmental change.  Even though no Caribbean policy for ESD exists, there are many groups trying to embed ESD into their institutes of learning.  Dame Pearlette said that knowledge management is the management of an organisation’s knowledge assets for the purpose of creating value.  The key principle of uncertainty is about lack of knowledge.   Therefore knowledge creation and knowledge sharing is paramount for managing sustainability and thus it is the individual or country’s responsibility to ensure it keeps learning to reduce its environmental uncertainty.
Here at the University of Bristol, we also believe that ESD is a worthwhile ambition to embed sustainable development into our own curriculum. At the Cabot Institute we have appointed an intern to undertake a Community Based Learning project to place environmental postgraduate students with organisations in the local community.  By embedding our environmental knowledge and sharing it with our communities, we can help build a more sustainable world and more resilient communities to what seems to be a growing plight of environmental uncertainty.
 
This blog is by Amanda Woodman-Hardy (@Enviro_Mand), Cabot Institute, University of Bristol.
 
Amanda
Woodman-Hardy
 

 

The opportunities for and limits of green growth in cities

Prof Andrew Gouldson of the University of Leeds ESRC Centre for Climate Change Economics & Policy, came to visit the Cabot Institute on 10 October 2013 and gave a talk entitled Towards low carbon, climate resilent cities? The opportunities for and limits of green growth. Here I outline some of the key points made by Andrew and whether green growth is a viable way to grow the economies of cities whilst undertaking decarbonisation initiatives, using facts and figures taken from Andrew’s talk.

The emergence of green growth

There has been a rapid emergence of green growth over the last few years but there has also been a big debate around whether green growth is a valuable way to tackle climate change.  Andrew himself said that responses to climate change should be scientifically justified, socially supported, technologically possible, economically viable and politically acceptable.  It could be said that green growth really emerged from the publication of the infamous Stern Review which changed the political landscape on climate change.  The Stern Review, published in 2006, is the most widely known publication properly costing the impacts of climate change on the global economy.

Andrew pointed out that Stern’s work looked at the global scale whereas his research looks at the economic impact of climate change on the local or ‘city’ scale.   Andrew asked himself is there a similarly compelling economic rationale for action on climate change in cities?

Why cities?

There are several good reasons why we should be looking at economic impacts of climate change on cities.  Cities are home to over half of the world’s population, they are rapidly growing and 70% of GDP is generated in these big urban spaces.  Cities are also major growth poles and drivers for economic growth.  Any climate change impacts are going to be felt hard by the vast populations that live there.

With this in mind and the fact that cities account for 70% of global energy consumption, cities seemed a good place for Andrew and his team at Leeds to conduct a ‘mini Stern review’ resulting in the publication of a report called The economics of low carbon cities.  The city of Leeds was looked at as a starting point, but this initial report led to looking at other UK cities and now other cities around the globe including Kolkata in India.

The economics of low carbon cities report has built a baseline that develops scenarios based on the continuation of current trends, for example, water use in the city. Realistic data is collected on costs, benefits and scope for the deployment of each carbon saving measure in a city.  For example, how many south facing roofs are there in the city which can be fitted with solar PV panels? How much would it cost to install the panels? What are the benefits and how much could be saved on energy bills?  This valuable information can be collected and presented to city councils to show them how they could decarbonise their city, and how householders could save on energy bills in the long run.

Case study: Birmingham

In Birmingham, Andrew suggested that approximately £5.1 billion left the city economy in 2011 just from the payment of the energy bill.  If Birmingham invested £3.6 billion into green growth, this would cut energy bills by £950 million a year and would pay back investments in only four years.  This could potentially cut carbon by almost 11% (read the Birmingham report for more information).  Obviously much bigger carbon savings are to be had with more investment and by tackling the decarbonisation of the National Grid, increasing energy prices and utilising further cost-effective and cost-neutral measures within the city.

Looking at energy use in the UK, it has actually decreased by 15% in the last 4 -5 years.  Two reasons could be the recession and rising energy costs.  Recently there have been announcements by energy companies to increase their energy bills even further, some by over 8%, and it is estimated that this increase could lead to a 22% cut in energy usage.  This is all good for decarbonisation targets but not good for energy justice.  This is why it is imperative that green growth receives investment in all UK cities so that having ways to save energy and produce your own energy are embedded into the structure of cities and people’s households.  This makes households more resilient to rises in energy prices.

Can we decarbonise cities in the next 10 – 20 years?

There is definitely potential for green growth in cities however this will not happen unless institutions innovate and unlock the potential for decarbonisation and there is governance right from the start of early stage transitions.  It would be sensible to realise that green growth may only lead to partially decarbonised and mildly carbon resilient development in cities due to our current political and economic resources.  Andrew suggested the sobering conclusion that the benefits of green growth are likely to be eroded by continued growth and by on-going climate change and this is the crux of the limits to green growth.

Eventually as we transition our cities towards decarbonised goals, cities will have to be future proofed.  As Andrew pointed out, this means drastically changing their structure, function and efficiency.  It is up to us to create the future of cities by embracing decarbonisation and encouraging our local governments to invest in decarbonisation projects such as retrofitting and changing people’s behaviour.  As Andrew concluded, it’s no good having an A-rated home if there is an F-rated person living in it!

Listen again to Andrew Gouldson’s talk.

This blog was written by Amanda Woodman-Hardy, Cabot Institute Administrator, University of Bristol.
Follow @Enviro_Mand
Amanda Woodman-Hardy

The sinking Pacific – climate change and international aid in Tuvalu

Sarah Hemstock (University of the South Pacific) came to visit the Cabot Institute on 20 March 2013 and presented the case study “Impacts of international aid on climate change adaptation in Tuvalu”.  Here I sum up the main points raised by Sarah during her lecture.  Please note all figures mentioned below are from Sarah’s talk.

Tuvalu

Climate change

Tuvalu is a microcosm for what is going on with climate change globally.  There are issues with waste management, sea level rise, politics, energy, food production and others.

Tuvalu grows taro, a staple carbohydrate which is sensitive to saltwater.  Due to rising sea levels, Tuvalu is affected by high tides called king tides.  These tides can contaminate agricultural land with saltwater and thus the staple crop will not grow.

Flood defences have been built by aid agencies to try to stop sea level rise.  Unfortunately they do not work as seawater bubbles up through the island at king tide, flooding the airport and villages.  There is now no fresh water and villages are completely dependent on collecting rainwater. 

International aid and the economy

Sarah began to explain why Tuvalu needs to move away from aid to become more self empowering.   She started to list the facts.  Globally, $140bn has been given to international aid between 1970 and 2010, it certainly is a lucrative business.  There are four agencies who accept international aid in the Pacific.  Three of these agencies have mandates for climate change, fisheries, GIS and mapping etc which prevents any market driven approach to getting aid.  Another problem with these agencies is their size.  For example, Secretariat of the Pacific Community (SPC)  has grown from 300 employees at its inception to 3000 today.  Large numbers of employees can see international aid going towards feeding these agencies rather than having a smaller administrative group and diverting the main bulk of funds to helping save the islands of the Pacific.  It could be argued that these large companies provide jobs for people in the Pacific, but in reality, these jobs are not very likely to go to people from the small island states such as Tuvalu (for which the aid is supposed to be for), which are isolated and poor.

Tuvalu has a weak economy. There is a lack of exports but a lot of imports to people who are not native to the island and want a little something from home.  83 % of Tuvalu’s energy comes from oil and a shocking 50% of Tuvalu’s annual GDP comes from aid.  People in Tuvalu are subsisting on less than $2 a day.  However, because Tuvalu receives a substantial amount of ‘aid’ they are recognised as a middle income country, but this aid does not filter down to the people and in fact Tuvalu should be considered as a low income country.

Tuvalu spends $6m on policy development, although these policies rarely do anything and could be considered a waste of money which could be better used in the community.  The amount of diesel used for electricity consumption has increased.  However, petrol usage has decreased, mainly due to people going back to using traditional canoes as they are cheaper to run. 

A desperate situation – a sinking community

Between 2004 and 2007, fossil fuel use increased by 21%.  Sarah felt that this was because funders ignore policy.  For example, a Japanese company gave Tuvalu three diesel energy generators.  Tuvalu asked for generators that could run on coconut oil in line with environmental policy but due to cost, the donators could not provide these.  Tuvalu couldn’t afford to run the diesel generators so Japan donates $2m of oil every year to run them making Tuvalu totally dependent on donations for its energy supply.

There is no market, no money and no tourist industry in Tuvalu so there is no way of generating money.  It is an isolated island and boats to Fiji run every 5-6 weeks.  When weather is bad, food, oil and supplies are not delivered.

Sarah explained how there is no joined up thinking with international aid and no long term plans after the aid has disappeared.  An example of this is where water tanks were given to each home in Tuvalu and they were also made in Tuvalu.  The problem with the design was that it has a sealed top which meant it could not be stacked.  This meant it would have taken 25 years to get everyone a tank, as only six tanks would fit on each ship.  The good news was that they managed to get a barge to ship them out, but it is this lack of foresight which hampers the success of aid activities.

Sarah also mentioned how 35% of aid goes straight back to the company who gave the money to pay for ‘technical assistance’ and admin fees.  There are other fees which come out of international aid. In fact if aid was taken away from Tuvalu, it wouldn’t affect the people much as the aid hardly reaches them anyway. 

Interestingly, the people of Tuvalu are extremely mentally resilient to the threat of climate change.  When asked if they would move off the island if climate change flooded their islands, they were determined to stay on the island no matter what.  When the question was framed in an economic sense, for example would they move off the island for work, they were more open to the idea of moving off the island.  This is a difficult ethical argument.  What right do we have to move the islanders to safety, to move them to a different country, culture and language when they do not want to go?

Climate change may be physically sinking the small low-lying islands of the Pacific, but it is the international aid agencies which are arguably sinking them beyond recovery.  A drastic change is needed in the management and distribution of international aid in order to save these dying islands from the rest of the world’s actions.

  

This blog was written by Amanda Woodman-Hardy (@Enviro_Mand), Cabot Institute

Amanda Woodman-Hardy, Cabot Institute

More than a woman

It is International Women’s Day today and the Cabot Institute has much to celebrate.  We are an organisation filled with amazing and inspiring women (and men) who conduct valuable environmental research inevitably for the greater good.  In this blog I would like to celebrate some of these women.

Firstly I will talk about how I feel about being a woman and why International Women’s Day is so important.  As a youngster, I suppose you could call me a tomboy with a love of playing outside, and hanging out with my dad, a mechanic, and watching him tinker with engines.  Going to secondary school was when I first encountered sexism.  I was really good at design and technology, the only subject I got A* in, but one of my teachers would not let me use the drills and other machinery because I was a girl, he would have to do the drilling for me.  This made me so angry I was put off the subject.

When I entered the work environment I encountered glass ceilings and male-dominated top management, yet I worked closely with women at lower levels who could probably do the top jobs with their eyes closed.

Things are improving but there is still a lot of work to do. International Women’s Day is important to me because there are women across the world that are not safe and are not equal.  It is women like the Cabot Institute women who help ensure that the future for girls is bright, equal, safe and rewarding.  Through their work, they are highlighting the importance of women in the world and are intelligent, beautiful and courageous role models to many.

Here’s a small selection of female researchers and academics at the Cabot Institute to celebrate today:

 

Tamsin Edwards – a climate scientist with a popular blog All Models Are Wrong.
Kathy Cashman – a world-renowned volcanologist, this lady certainly deserves all the credit she receives.
Sue Porter – an amazing woman who looks at environment and disability.
Wendy Larner – a formidable force in environmental social science and a key player on our steering group.
Margherita Pieraccini– specialises in environmental law
Jo House – looks at greenhouse gas emissions, land use change and climate change mitigation, Jo is a key contributor to IPCC reports.
Jemma Wadham – carries out world-class research into melting ice sheets and their effects on the planet.
Susanna Jenkins – looks at disaster risk reduction, helping to make the world a safer place.
Ellie Cosgrave – a courageous systems engineer looking at sustainable cities, read her brave International Women’s Day blog about sexual harrassment on the Tube.
Philippa Bayley – the manager of the Cabot Institute, I’m not just saying this because she is my manager but because she is truly an inspirational person and has driven the Institute forward in so many ways.

There are loads more women in the Cabot Institute who I haven’t mentioned but who are just brilliant.  I would like to wish them all a very happy International Women’s Day .  You go girls!

This blog is by Amanda Woodman-Hardy, Cabot Institute